Ergonomics Program Data Flow: From Employee Assessment to Training and Reports

Step 3: Create follow-through tasks

Use training as a response, not a separate department

• Executive summary
• Open and closed items
• Common issue categories
• Average time to follow-up
• Training actions completed
• Stalled items and escalation needs

Implementation checklist

I would keep the design simple: capture baseline data consistently, map findings to standard recommendations, assign follow-through tasks with one owner, use reporting to drive training, and keep the product/evaluation database clean enough to trust. That is the real program. Everything else is commentary, and commentary does not close out open items.

Start with the operational pages that already carry the work: Online Assessment, Product Database, Reports & Tracking, Statistics and training, and Support. If those pages speak the same language, the program can too.

• Define the handoffs before you define the report.
• Keep the fields few, clear, and controlled.
• Assign one owner per stage.
• Use reports to drive training.
• Review the database before the data starts reviewing you.