Ergonomics Program Reporting: What to Track, How to Measure, and Who Owns It
The four questions every reporting cycle should answer
- Intake: the employee completes an online assessment or the case is created by a coordinator, manager, or support channel.
- Assessment: the case record captures symptoms, workstation observations, task context, and any immediate recommendations.
- Intervention: equipment adjustments, training, reminders, coaching, or escalation steps are assigned to named owners.
- Follow-up: the program records whether the changes helped, did not help, or require additional action.
- Monthly review: coordinators review open cases, overdue items, issue categories, and participation gaps.
- Quarterly reporting: leadership receives an executive summary of patterns, progress, and recommended next moves.